FAQ
Will this fit my car?
The first step is to find out your stud pattern, thread pitch and/or wheel size here.
For wheel fitment, check our fitment page out for more information or contact us for further assistance. Don't forget to head over to the largest car fitment gallery for some inspiration.
What is your Shipping and Return Policy?
We can ship anywhere in New Zealand. Well almost everywhere, just not Slipper Island. All orders are sent by tracked courier and generally takes between 2 to 4 business days to receive. For exchanges and returns, please refer to our Return Policy here.
Where is your store located?
We are an online based store and have no walk-in physical showroom. To inquire or view a product, please contact us directly to arrange a suitable time.
Can I pick up my order?
All online purchases can be pick up in Wairau Valley, North Shore by appointment only. All online pick up orders will be notified via email once your order is ready or collection. You will be provided contact details on how to arrange a suitable pick up time.
Is my purchase covered under warranty?
All our products carries a 1 year warranty and are covered under manufacturing fault and defects.
For wheels, they meet or exceed the VIA / JWL / SAE standard rating and have a LIMITED LIFETIME warranty on the construction of the wheel and 1 year on the finish of the wheel.
Should you have an issues with your purchase, feel free to contact us or email info@themodshop.co.nz.
What methods of payments do you accept?
We accept these methods of payments:
- Cash
- Bank Deposit on pick up (Selected banks only)
- Visa/Mastercard & all major credit cards
- GooglePay - https://www.apple.com/nz/apple-pay/
- Apple Pay - https://www.apple.com/nz/apple-pay/
- Layby - https://www.laybuy.com/nz
- AfterPay - https://www.afterpay.com/en-NZ/index
- Paypal - https://www.paypal.com/nz/home
Do you do trade-ins?
The Mod Shop does not accept trade-in at this stage.